Customer Service/Scheduler
Golden Pantry Food Stores, Inc.
Golden Pantry Food Stores, Inc.
Watkinsville, GA Watkinsville, GA Part-time Full-time Part-time Full-time $13 - $17 an hour $13 - $17 an hour 2 days ago 2 days ago 2 days ago Duties - Provide exceptional customer service to clients via phone, email, and chat - Answer customer inquiries and resolve issues in a timely and professional manner - Assist customers with product information, pricing, and order placement - Upsell additional products or services to customers when appropriate - Communicate effectively in English and Spanish (bilingual/multilingual skills preferred) - Analyze customer needs and recommend appropriate solutions - Maintain accurate customer records and update information as needed - Follow company policies and procedures for customer interactions - Collaborate with cross-functional teams to ensure customer satisfaction Qualifications - Previous experience in customer service or sales role preferred - Excellent communication skills, both verbal and written - Fluency in English and Spanish (bilingual/multilingual skills required) - Strong phone etiquette and active listening skills - Ability to multitask and prioritize tasks effectively - Detail-oriented with the ability to accurately enter data into systems - Problem-solving skills to address customer concerns and find appropriate resolutions - Ability to work independently as well as part of a team Job Types:
Full-time, Part-time Pay:
$13.
00 - $17.
00 per hour Expected hours:
30 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Experience level:
No experience needed Shift:
Day shift Evening shift Morning shift Overnight shift Split shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Golden Pantry Food Stores, Inc.
Watkinsville, GA Watkinsville, GA Part-time Full-time Part-time Full-time $13 - $17 an hour $13 - $17 an hour 2 days ago 2 days ago 2 days ago Duties - Provide exceptional customer service to clients via phone, email, and chat - Answer customer inquiries and resolve issues in a timely and professional manner - Assist customers with product information, pricing, and order placement - Upsell additional products or services to customers when appropriate - Communicate effectively in English and Spanish (bilingual/multilingual skills preferred) - Analyze customer needs and recommend appropriate solutions - Maintain accurate customer records and update information as needed - Follow company policies and procedures for customer interactions - Collaborate with cross-functional teams to ensure customer satisfaction Qualifications - Previous experience in customer service or sales role preferred - Excellent communication skills, both verbal and written - Fluency in English and Spanish (bilingual/multilingual skills required) - Strong phone etiquette and active listening skills - Ability to multitask and prioritize tasks effectively - Detail-oriented with the ability to accurately enter data into systems - Problem-solving skills to address customer concerns and find appropriate resolutions - Ability to work independently as well as part of a team Job Types:
Full-time, Part-time Pay:
$13.
00 - $17.
00 per hour Expected hours:
30 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Experience level:
No experience needed Shift:
Day shift Evening shift Morning shift Overnight shift Split shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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